Raw sewage coming up through your drains is a genuine health emergency — not just a mess. Stop using water, keep everyone away, and call. We respond 24/7.
Licensed & Insured · CSLB #974600Available 24/7Family-Owned Since 2010
Written bySteven Lockhart·Reviewed byMiguel Lopez, Owner & Licensed Plumber, New Pro Plumbing (CSLB #974600)·Last reviewedAugust 2026 · 7 min read
15+
Years on the Westside
35 yrs
Combined experience
40+
Services under one roof
24/7
Emergency availability
Quick Answer
If raw sewage is backing up into your home, stop all water use immediately — every flush and drain adds to it — and keep people and pets away from the contaminated area. Sewage is a biohazard. Call a 24/7 emergency plumber to clear the blockage, and treat the affected area as contaminated until it is professionally cleaned. New Pro responds across West LA.
Key Takeaways
Raw sewage backing up is a biohazard, not just a mess.
Stop all water use — every flush and drain makes it worse.
Keep people and pets away from the contaminated area.
The cause is usually a blocked main sewer line — roots, grease, or a defect.
We clear the blockage 24/7 and help you handle the cleanup safely.
Overview
A Health Emergency, Not Just a Mess
When raw sewage backs up into a home — through floor drains, a downstairs shower, or the lowest toilet — it is carrying bacteria, viruses, and other pathogens, which makes it a biohazard rather than ordinary water. The immediate priorities are to stop adding to it and to keep everyone away from the contaminated area while the blockage is cleared.
Sewage backup emergency — Sewage backup emergency response is the urgent clearing of a blocked sewer line forcing raw sewage into a home, along with safe handling of the contaminated area and diagnosis of the underlying cause.
We clear the main line to stop the source — 24/7.
The cause is almost always a blocked main sewer line, so this is a call for an emergency plumber who can clear the main and find why it blocked — not a fixture you can plunge.
It’s the main line
Sewage backing up usually means the main sewer line is blocked — roots, grease, or a defect.
Main-line blockage
Cleanup & cause
Once cleared, the area needs safe cleanup and the cause fixed — see sewer backup cleanup.
After we clear it
What to Do During a Sewage Backup
What to Do During a Sewage Backup
Stop the source, protect your household, then call.
Stop the source, then fix the cause so it does not return.
Stop all water use
Every flush, sink, and shower adds to the backup — stop now.
Keep everyone clear
Keep people and pets away from the contaminated area.
Ventilate if safe
Open windows for airflow, but do not handle sewage yourself.
Do not use chemicals
Chemical cleaners will not clear a main-line blockage.
Call New Pro
We clear the main line to stop the source, 24/7.
Plan safe cleanup
Sewage cleanup needs proper protection or a remediation service.
Sewage first showing at a toilet? The lowest toilet often backs up first — see a clogged, overflowing toilet. If several drains are involved, it is the main line.
Sewage backing up now? Stop water use and call us — we respond 24/7.
During a sewage backup, clearing the blockage is the urgent priority — it stops contaminated water from spreading and protects your household. But a backup is a symptom, and stopping there is how families end up cleaning sewage off the floor more than once. The main line blocked for a reason, and that reason — roots, grease, a belly, or a failing pipe — is still there after the water goes down. Finding it is what turns a recurring nightmare into a one-time emergency.
On the Westside, the causes cluster around aging clay and cast-iron laterals: roots in the joints, decades of grease, or a sagging section that traps waste. None of these are fixed by clearing alone. The U.S. EPA treats sanitary sewer backups as preventable events, and on the private side of the line that means diagnosing the cause with a camera and correcting it, rather than clearing the same blockage again next season.
The cleanup deserves real caution because sewage is a biohazard, and any repair we do is licensed, documented work. You can verify our license with the CSLB (#974600), and where clearing turns into a main-line repair, we permit it through the Los Angeles Department of Building & Safety. The goal is simple: make this the last sewage backup you deal with, not the first of several.
One-Time or Recurring
A One-Time Backup or a Recurring One?
Whether it returns decides whether clearing is enough.
Likely one-time when…
A clear one-off cause explains it.
The line is otherwise sound.
The camera shows a clean pipe after.
Likely recurring when…
It has backed up before.
Roots or a belly show on camera.
It is an older clay or cast-iron line.
General comparison — your line is scoped and quoted individually.
Cause
Clear it with
Prevent it with
Roots in the line
Descale / jet
Line the joints
Grease / debris
Cabling or jetting
Jetting + habits
Belly / defect
Clear, then repair
Fix the defect
We clear the emergency, then find the cause so it does not repeat — flat-rate, the way 24/7 emergency plumbing should be.
What It Costs
What Does Sewage Backup Response Cost?
Clearing the main line to stop the backup is priced as an emergency call, depending on access and how stubborn the blockage is. Contaminated-area cleanup is often handled by a specialized remediation service. Any underlying repair — the part that stops it recurring — is scoped and quoted separately, flat-rate, after we camera the line.
We stop the emergency first, then quote any repair — see how our emergency plumbing service prices flat-rate.
Problem
A family finds raw sewage rising into the downstairs bathroom late at night, spreading across the floor.
Solution
New Pro clears the main line to stop the source, then cameras it and finds a root-clogged joint driving the backups.
Resolution
The hazard is stopped the same night, and a plan to line the joint means the family is not cleaning up sewage again.
The Bottom Line
A sewage backup is a health emergency first and a plumbing problem second. Stop all water use, keep everyone clear of the contamination, and call — the source is almost always a blocked main line that needs clearing, not a fixture. Then the cause has to be found so it does not happen again.
Straight answers
Frequently Asked Questions
What should I do if sewage is backing up into my house?
Stop all water use immediately — every flush, sink, and shower adds more to the backup — and keep people and pets away from the contaminated area, since raw sewage is a biohazard carrying bacteria and pathogens. Open windows for ventilation if it is safe, but do not try to handle the sewage yourself. Then call an emergency plumber to clear the main line. Treat the affected area as contaminated until it is properly cleaned and disinfected.
Why is sewage backing up into my home?
Sewage backing up almost always means the main sewer line — the pipe that carries all your home’s waste out — is blocked. Common causes are tree roots invading the joints of an older line, grease and debris buildup, a bellied (sagging) section that traps waste, or a collapsed or defective pipe. Because every fixture drains into that one line, a blockage there pushes sewage back up through the lowest drains in the house first.
Is a sewage backup dangerous to my health?
Yes. Raw sewage contains bacteria, viruses, parasites, and other pathogens, and both direct contact and breathing the air in an enclosed contaminated space carry real health risk. That is why it is treated as a biohazard rather than ordinary water damage. Keep your household away from the affected area, and have significant contamination cleaned and disinfected by people with proper protective equipment rather than simply mopped up.
Who cleans up after a sewage backup?
There are two parts. A plumber clears the blockage to stop the source and cameras the line to find and fix the underlying cause. The cleanup and sanitizing of a contaminated area — especially a large one — is often best handled by a specialized water-damage or biohazard remediation service equipped for it. For a small backup, careful cleaning with proper protection may be enough, but larger ones warrant professional remediation for health reasons.
How do I stop sewage backups from happening again?
The key is finding and fixing the underlying cause, not just clearing the blockage. After we clear the line, a camera inspection identifies whether roots, grease, a belly, or a defect caused it. Addressing that — often with trenchless lining that seals the joints roots enter through, or removing a recurring grease problem — removes the cause. For an older line with a history of backups, that lasting fix is worth far more than repeated emergency clearings.
Written by the New Pro Plumbing content team and reviewed for technical accuracy by Miguel Lopez, owner and California-licensed plumber (CSLB #974600). Guidance follows U.S. EPA, CSLB, and LADBS sources where cited. Any figures reflect New Pro Plumbing's flat-rate practice and West LA conditions, not a quote — we confirm pricing in writing before any work begins.
Last reviewed: August 2026.
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What West LA Homeowners Say
Verified Google reviews of New Pro Plumbing — same-day calls, honest flat-rate quotes, and clean, careful work.
★★★★★
Miguel was absolutely fantastic. We had roots growing into our pipes. He was able to get them unclogged and then reinforced our pipes with lining. Everything was finished within just a few days and he left the landscaping spotless. He was also super friendly and helpful throughout. Highly recommend!
★★★★★
Miguel, the owner of New Pro Plumbing, came out the same day, diagnosed the problem and fixed the entire issue the next day. I highly recommend Miguel and his company. They do great, clean, and quick work. They are now my plumbing company of choice.
★★★★★
Miguel is the best! World class and quick customer service. Had a clogged sink and he was able to come the next day, and fixed it in no time! If I have any future plumbing issues — New Pro Plumbing is my first call! 100% recommend!
★★★★★
Excellent experience from start to finish. He showed up prepared, communicated clearly throughout, and diagnosed our dishwasher air gap/drain issue quickly. He was kind, respectful, and genuinely professional the entire time.
★★★★★
Miguel gave me an excellent service. He came out the same day and professionally solved the problem. He also explained the cause of the problem and what to do and gave the quote before doing the job. He is polite and friendly. Highly recommend!
★★★★★
Our 10 year old water heater died. We called Miguel and he came the same day. He provided an estimate that we agreed on. We assumed he'd start the next morning as it was getting dark — he said no, I can get it done for you tonight.
★★★★★
Amazing! Great communication and easy to work with. Miguel was extremely friendly and informative. He was prompt in all his replies and did a great job on our leaking faucet. Definitely reaching out again for any further issues :)
★★★★★
Miguel came to help clean out a backed-up drain at my business last week. He was very professional and insightful about what I should expect. Good service and experience overall, I'd recommend him!
★★★★★
Miguel is great. He put in the extra mile to make sure everything was working perfectly. Price was reasonable. No nonsense. Best plumber in Los Angeles.
★★★★★
Amazing service, fast, respectful and very good work. I would highly recommend Miguel to any friend or family for his work.